CoronAvirus (COVID-19)

Despite the exceptional circumstances, LuxDeco is still fully operational and we continue to offer access to hundreds of the world’s leading design brands.


We are working closely with our brand partners to mitigate the impact on deliveries but please note that some items may take longer than usual. We will keep you closely informed as your order is processed and can hold deliveries safe in our warehouse if you do not wish to receive them just yet.


Our premium white glove delivery service is now available again for all customers purchasing furniture items. It includes delivery to the room in which you need your item located, careful placement or installation, plus removal of any packaging. In essence your item will be placed exactly where you require it, ready for you to enjoy.

Please rest assured that our White Glove Delivery Team have been extensively trained in the appropriate hygiene protocols and provided with gloves, masks and anti-bacterial wipes which they use prior to and on completion of each and every delivery.


Our Customer Care team continues to work remotely and can support with anything you need from full interior design solutions to questions about no-contact delivery. Please send an email our Customer Service team at or call on +44 20 3322 8665.


Our simple returns policy means that you can continue to shop with peace of mind at LuxDeco. If for any reason you are not satisfied with your purchase you can return your goods within 30 days of receipt and we will be happy to offer you an exchange or a refund excluding the original cost of delivery. Please see full terms and conditions here.

If you have any other questions, email us at or fill in the contact form below.