Returns & Refunds
Our simple returns policy means that you can shop with peace of mind at LuxDeco.
If for any reason you are not satisfied with your purchase you can return your goods within 30 days of receipt and we will be happy to offer you an exchange or a refund excluding the original cost of delivery. This is on condition that the products are returned complete, in perfect condition, unused and with the original inner and outer packaging.
Please note this doesn't apply to made to order, non-standard, customised or special order products.
Returning your items by Collection
|Item(s) being returned||Collection service||Estimated Cost*|
|Accessories, including Cushions||Insured Courier||£10 - £30|
|Rugs, Lighting & Artwork||Insured Courier||£40 - £50|
|Furniture & Fragile Items||LuxDeco White Glove Collection||Up to £250 (Northern Ireland, Scotland, Wales and non-mainland UK)|
|International Item Returns||Insured courier||Please contact Customer Care for a quote.|