LuxDeco

Delivery & Shipping

LuxDeco delivery expert providing white glove delivery service

Furniture & Large Items

Due to changing global events, please find our most up-to-date delivery and returns information here.

England

£75 white glove delivery service charge (Monday to Friday) on furniture items over £750

£40 white glove delivery service charge (Monday to Friday) on furniture items under £750.

Wales and Scotland

£150 white glove delivery service charge (Monday to Friday) on orders over £300.

£9.95 standard delivery charge on small furniture orders under £300.

Northern Ireland and non-mainland UK

£150 standard delivery charge (Monday to Friday) on orders over £300 using our trackable service.

£9.95 standard delivery charge on small furniture orders under £300.

International

We offer worldwide shipping on all items.

International delivery charges for accessories and small items to most locations will be calculated at checkout.

For larger items, the international delivery charge will be manually calculated and you will receive a quote by email with the most competitive delivery rate within 2 working days from receipt of your request.

Please be aware that international delivery may also incur local taxes and import duties. These are the responsibility of the recipient of the goods on arrival in the country of delivery.

For EU customers, more information about local taxes and import duties is outlined below.

Accessories & Small Items:

England, Northern Ireland, Wales, Scotland and non-mainland UK

Free standard delivery (Monday to Friday) for orders over £300 using our 24-hour trackable service.

£9.95 standard delivery charge on accessories items under £300.

International

We offer worldwide shipping on all items.

International delivery charges for accessories and small items to most locations will be calculated at checkout.

For larger items, the international delivery charge will be manually calculated and you will receive a quote with the most competitive delivery rate, by email, within 2 working days from receipt of your request.

Please be aware that international delivery may also incur local taxes and import duties. These are the responsibility of the recipient of the goods on arrival in the country of delivery.

For EU customers, more information about local taxes and import duties is outlined below.

Express Delivery

If you need your item in a hurry please speak to our Customer Care Team, who will be happy to assist where possible. The team can be reached on +44 20 3322 8665 or by email.

Delivery FAQs

If you can't find the answer to your question below, please email us.

Due to ongoing changing global events, find our most up-to-date global delivery and returns information here.

How will I know when my order has been dispatched?

Why is part of my order missing?

When can I expect to receive my order?

What should I do if I've received an incorrect item?

How do I check if my item will fit in my property?

International Delivery

We offer worldwide shipping on all items.

International delivery charges for accessories and small items to most locations will be calculated at checkout.

For larger items, the international delivery charge will be manually calculated and you will receive a quote by email with the most competitive delivery rate within 2 working days from receipt of your request.

Please be aware that international delivery may also incur local taxes and import duties. These are the responsibility of the recipient of the goods on arrival in the country of delivery.

For EU customers, more information about local taxes and import duties are outlined below.

EU Shipping FAQs

Will my order be affected by Brexit?

Will I need to pay additional charges?

How will I pay the charges?

What happens if I don't want to pay the charges?

Will my order be affected by delays or get stuck at border control?

Is it possible to pay all duties and taxes upfront?

How do I check whether the additional charges are correct?

How do taxes work with LuxDeco White Glove Delivery service?

What should I do if I want to change my delivery address?

EU Shipping VAT Rates

CountryCountry CodeVAT % Rate
AustriaAT20%
BelgiumBE21%
BulgariaBG20%
CyprusCY19%
CroatiaHR25%
Czech RepublicCR21%
DenmarkDK25%
EstoniaEE20%
FinlandFI24%
FranceFR20%
GermanyDE19%
GreeceEL24%
HungaryHU27%
IrelandIE23%
ItalyIT22%
LatviaLV21%
LituaniaLT21%
LuxembourgLU17%
MaltaMT18%
NetherlandsNL21%
PolandPL23%
RomaniaRO19%
SlovakiaSK20%
SloveniaSI22%
SpainES21%
SwedenSE25%